What is Multi-Factor Authentication?

The Multi-Factor Authentication (MFA) security feature is an additional layer of identity verification for signing in to Online Banking.


MFA protects you from identity theft and fraud in 2 ways:

• You know it's really us - when you see your MFA image, you can be certain you're at the valid Online Banking website at Cambridge State Bank, and not a fraudulent look-alike site. Only enter your Password when you see the MFA image and image title you selected.
• We know it's really you - we display your MFA image when we recognize you as the true owner of your account. If you don't sign in from the computer you told us to recognize, we'll ask a challenge question.

• A unique image you choose
• Your image title - the unique phrase you create to accompany your MFA image
• 3 challenge questions only you know the answers to - we'll ask them if you don't sign in from the computer you told us to recognize

How does Multi-Factor Authentication work?

When you sign in, we attempt to recognize your computer as one you've used before to access Online Banking. You'll find the choice to remember the computer when you enroll, or when you sign in from a computer we don't recognize. We use a variety of methods to recognize the computers that you use to ensure your safety and protection.

Keep in mind that you can always choose to have us remember more than one computer if you often access Online Banking from multiple computers.

If you sign in from a computer we don't recognize, we won't display your MFA image right away. First we'll ask one of your challenge questions. When you answer correctly, we'll show you your MFA image. Only enter your Passcode when you see the MFA image and image title you selected.

Your Sign-In Experience with MFA

	Cambridge State Bank   Copyright © 2005

221 W. Main St. Cambridge, WI  53523 Phone 608-423-3226 FAX 608-423-4595 TeleBank 608-423-7226

Questions or comments, please contact us